Process Activity Ontology Learning From Event Logs Through Gamification

The quality of event log data is a constraining factor in achieving reliable insights process mining. Particular problems are posed by activity labels which meant to be representative organisational activities, but may take different manifestations (e.g. as result manual entry synonyms introduced). Ideally, such remedied domain experts, they time-poor and cleaning time-consuming tedious task. Ontologies provide means formalise knowledge their use can scalable solution fixing label similarity problems, extended reused over time. Existing approaches improvement manually-generated ontologies or that too general WordNet). Limited attention has been paid facilitating the development purposeful field This paper concerned with creation experts. For first time mining, participation facilitated motivated through application techniques from crowdsourcing gamification. Evaluation our approach construction 35 participants shows found method engaging its results high-quality ontologies.